Sunday, August 16, 2009

A Good Feedback

The goal of feedback themselves is get answers to all the satisfaction or disappointed of your customers on the service. Feedback can help make a good connection between customers and sellers. Because from their answers, you know what you should do to improve your product or service.

There are some basic rules to write a feed back questioner. There are:

1. Must be interesting

Use language that is quite interesting that the feed backer want to reply.

2. Must informative

Feedback questioner’s yang you write should provide information on what is the purpose of feedback.

3. Must specific

In making feedback, try to focus on what you want to know. Because, if it's too long-winded, some of the feed backer will bored or reluctant to answer it. Things that most pains that do not get what you want. So, when you write a feedback, try to make it simple, easy to read and can be easily understood by the feed backers.

4. Use basic rules of grammar and spelling

Use language that is simple and in accordance with the feed backer you. If you intend to ask the customers who are 10-20 years old, make sure that you are using a language that is simple enough so that they can understand. If you intend to ask at the age of 20-40 years, try to use language that is quite complex but still easy to understand.

5. To the point and Make it short

When you write a questioner for a feedback, try to not to kink and length. A good feedback questioner is not more than 10 questions.

After you receive the feedback make sure that you mean it, take an action and treat it like one of your best tools to getting better. Try to always put your self in to their shoes.

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